Job description

Accenture Hiring Fresher Graduates | Hyderabad, Bangalore, Chennai

Good Communication Skills and Strong knowledge of Customer Service Management for the role of New Associate-Query Management.

Job Description:

Job Role: New Associate-Query Management

Qualifications: Any Graduate

Industry Type: IT-Software, Software Services

Functional Area: IT Software – Query Management, Maintenance

Employment Type: Full Time, Permanent

Role Category: Service Desk Voice Support

Requirements 

1. Customer Service Management.
2. Customer service – Inbound, Customer service – Outbound.
3. Good communication skills, ability to solve problems.
4. Interpersonal skills, Innovation.
5. Build strong ongoing relationships with customers.

Responsibilities

In this role, you are required to

1. Solve Routine problems, Largely through precedent and referral to General Guidelines.
2. Your primary interaction is within your own team and your direct supervisor.
3. In this role, you will be given detailed instructions on all tasks. The decisions that you make impact your own work and are closely supervised.
4. You will be an individual contributor as a part of a team with a predetermined, narrow scope of work. Please note that this role may require you to work in rotational shifts.

Interested candidates apply through the below link. Apply before the link expires.

For Hyderabad location APPLY HERE

For Bangalore location APPLY HERE

For Chennai location APPLY HERE

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Interested candidates apply through the below link. Apply before the link expires.
( Select Apply Without Registration )

Note: Only shortlisted candidates will receive the call letter for further rounds.