Job information
Category
Experienced
Open Positions
4
Experience
0 to 2 Year
Work shift
Day
Employment Status
Permanent
Deadline
Feb 28, 2021
Job description
Alcyon began its journey in 2015 to cater to US Healthcare sector. We offer services to medical practitioners across multiple specialties in the USA and have earned a reputation of being a trusted partner for our clients. IT Healthcare sector manages very sensitive and diverse data. The involved data and products require constant guidance, upgrading, reporting as well as secure space and this is where our expertise comes to the fore. With our knowledge process outsourcing (KPO) services, we aim to provide end to end relevant and authentic information to our clients so that it can form the core of their business processes.
Job Title: Client Account Executive
Qualification: Undergraduate/Graduate
Experience: 2 years’ experience in BPO or HealthCare domain preferred
- Excellent verbal and written communication skills in English.
- Must be a self-starter and be able to work independently and in a team environment, ability to learn new technology or processes quickly is a plus.
- Must be able to communicate effectively both written and verbally to groups of people and/or individuals at all levels of an organization.
- Need strong ability to prioritize work effectively ability to multitask and meet deadlines.
- Must be proficient with MS Office, MS Windows, and other business-related computer skills required in order to create, maintain and enhance customer relationships.
- Must be extremely detail-oriented, motivated, analytical, goal-oriented and persistent.
- Communicates the client's goals and represents the client's interests to the team.
- Apply analytical skills to provide meaningful data to clients.
- Consulting with clients to assess technical and operational needs and recommend solutions to ensure rapid implementation of existing technologies and processes.
- Schedule and conduct meetings with clients to facilitate assessments, installations and training.
- Conducting business/operational meetings with key members of assigned client organizations, follow-up on action items post-meeting.
- Focus on maintaining high overall customer satisfaction and maximum utilization of technology and processes.
Job Title: Technical Support Executive
Qualification: Undergraduate/Graduate
Experience: 1 to 2 years’ experience in BPO Technical Support preferred
Professional Skills:
- Excellent verbal and written communication skills in English.
- Must be a self-starter and be able to work independently and in a team environment, ability to learn new technology or processes quickly is a plus.
- Must be able to communicate effectively to groups of people and/or individuals at all levels of an organization.
- Need strong ability to prioritize work effectively ability to multitask and meet deadlines.
- Must have a working knowledge of databases, networking, business-related computer skills required in order to create, maintain and enhance customer relationships.
- Communicates the client's goals and represents the client's interests to the team.
- Apply analytical skills to provide meaningful data to clients.
- Consulting with clients to assess technical and operational needs and recommend solutions to ensure rapid implementation of existing technologies and processes.
- Schedule and conduct meetings with clients to facilitate assessments, installations and training.
- Conducting business/operational meetings with key members of assigned client organizations, follow-up on action items post-meeting.
- Focus on maintaining high overall customer satisfaction and maximum utilization of technology and processes.
Interested candidates apply through the below link. Apply before the link expires.
Interested candidates apply through the below link.
Apply before the link expires.
( Select Apply Without Registration )
Note: Only shortlisted candidates will receive the call letter for further rounds.
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