Dell hiring Fresh Graduates for Tech Support | Gurgaon

  • Gurgaon
  • Private
  • Not Disclosed
Job information



Open Positions



0 to 2 Year

Work shift


Employment Status


Posted on

Jan 23, 2021

Job description

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Dell hiring Fresh Graduates for Tech Support | Gurgaon

Join us as a Support Technician on our Client Managed Services team in Gurgaon to do the best work of your career and make a profound social impact.

Job Description:

  • As a Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to improve returns on IT investments, drive efficiencies and reduce costs.
  • Provide first-level support and use troubleshooting techniques and tools to identify technical defects/issues & assign incidents and escalate problems in line with documented guidelines and procedures.
  • Actively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident
  • Document relevant information and ensure that the customer is communicated within a timely manner regarding the overall progress of their issue & identify and provide input on unique or recurring customer problems.
  • Consistently perform to set targets & comply with schedule adherence to ensure overall service level targets are achieved
  • Maintain comprehensive knowledge of service offerings along with future industry products and technologies & attend required technical training sessions and make effective use of assigned lab time
  • Take the first step towards your dream career
  • Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:


  • Graduate with 0-2 years of experience.
  • Flexible on shift rotation base on business needs (24/7 Environment).
  • First-rate customer focus, phone etiquette and work ethic with excellent communications skills.
  • Excellent communications skills with the ability to maintain composure under stress
  • Strong problem-solving and troubleshooting skills using operational and diagnostic procedures

Desirable Requirements:

  • Certificate/Diploma in computing or equivalent.
  • Working knowledge of PC architecture/technology.

Interested candidates apply through the below link. Apply before the link expires. (Without Registration)

Interested candidates apply through the below link. Apply before the link expires.
( Select Apply Without Registration )

Note: Only shortlisted candidates will receive the call letter for further rounds.

Apply Now
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