Genpact Hiring Customer Service Voice Process | Hyderabad | Bangalore

  • Bangalore
  • Private
  • Not Disclosed
  • Deadline: Feb 28, 2021
Job information

Category

Fresher

Open Positions

40

Experience

0 to 1 Year

Work shift

Flexible

Employment Status

Permanent

Deadline

Feb 28, 2021

Job description

With a startup spirit and 95,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands – and we have fun doing it. Now, we are calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Genpact Hiring Customer Service Voice Process | Hyderabad | Bangalore

We are looking for candidates with the following skills:

Customer Service (Voice Process): Technical Sales / Collections

genpact-hiring-customer-service-voice-process-hyderabad-bangalore

Responsibilities:

  • Respond to customer inquiries and problem escalations
  • Provide support for data collection to enable Recovery of the account for end-user.
  • Maintain a thorough understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • Responsible to demonstrate a capacity for critical thinking and analysis.
  • Responsible to showcase a strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment

Shift: Flexible to work in US shifts (24*7)

Qualifications we seek in you Minimum qualifications

  • Graduate (Any Field)
  • Freshers are eligible
  • Excellent communication skills (Verbal & Written)
Location POC Details
Hyderabad Pavani Reddy
[email protected]
Laxmi Kdhana
[email protected]
Bangalore Preethi N
[email protected]


Interested candidates apply through the below link. Apply before the link expires.
( Select Apply Without Registration )

Note: Only shortlisted candidates will receive the call letter for further rounds.

Apply Now
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