Hiring of Customer Support Specialist at Datacultr | Gurgaon

  • Gurgaon
  • Private
  • 2 Lac to 3 Lac
  • Deadline: Jan 15, 2021
Job information



Open Positions



1 to 2 Years

Work shift


Employment Status



Jan 15, 2021

Job description

Key Skill Sets & Responsibilities:

  • Identify, diagnose, research, and troubleshoot technical issues and problems
  • Respond to queries, issues, and requests for technical support from customers
  • Document, track, and monitor issues to ensure a timely resolution

Knowledge Traits

  • Proven work experience as a Technical Support Engineer or similar role
  • Strong understanding of the incident, change and problem management
  • Familiarity with remote desktop applications, help desk software, system diagnostic tools/programs and incident management systems
  • Excellent problem-solving and troubleshooting skills

Who can join immediately or within 15 days preferred.

Please share your resume by clicking at 'Email Now'

Interested candidates apply through the below link. Apply before the link expires.
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Note: Only shortlisted candidates will receive the call letter for further rounds.

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