Key Skill Sets & Responsibilities:
- Identify, diagnose, research, and troubleshoot technical issues and problems
- Respond to queries, issues, and requests for technical support from customers
- Document, track, and monitor issues to ensure a timely resolution
- Proven work experience as a Technical Support Engineer or similar role
- Strong understanding of the incident, change and problem management
- Familiarity with remote desktop applications, help desk software, system diagnostic tools/programs and incident management systems
- Excellent problem-solving and troubleshooting skills
Who can join immediately or within 15 days preferred.
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Interested candidates apply through the below link.
Apply before the link expires.
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Note: Only shortlisted candidates will receive the call letter for further rounds.