Winsoft Technologies Hiring Production Support Manager | Mumbai

  • Mumbai
  • Private
  • 10 to 15 LPA
  • Deadline: Aug 31, 2023
Job information



Open Positions




Work shift


Employment Status



Aug 31, 2023

Job description

Winsoft Technologies Hiring Production Support Manager | Mumbai

Job Details:

  • 10 + year of application support experience for Software/product development.
  • Strong proof of activities conducted as mentioned in the responsibility area.
  • Strong hands on Reporting and Number driven decisions.
  • ITIL Process implementation knowledge Product development.
  • Ability to Review of process and identify Gaps and increase efficiencies in Experience in Release management.
  • Experience Daily, Weekly and Leadership reporting of Metrics related to AppSUpport.
  • Experience in planning client communication during planning, Managing and controlling the Issue.
  • Good Understanding of SDLC.
  • Strong Experience in Ticketing tool and knowledge and experience in bringing changes to the tool for better tracking and reporting.
  • Strong Reporting and presentation skills.
  • Preferred experience from Product Company.
  • Experience in definig KRA for team and running the team.
  • Schedule/ Plan Define activities, Sequence Activities, Estimate Activities for Application Support.
  • Experience in Getting KB articles Created. Reducing number of incident for the clients.
  • Worked on client facing Production Support Model.
  • Experience in handling end to end for products Support.
  • Strong Stakeholder and Customer handling skills.
  • Good understanding of Coding Concepts Strong Communication skills
  • Strong examples of team handling and building.
  • Logical and Analytical Thinking Identify Probable technology issue ahead of time and drive the solutioning.
  • Proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best
  • Practices Contribute to the development and documentation of best practices
  • Financial or Mortgage industry expertise preferred

Interested candidates apply through the below link. Apply before the link expires.
( Select Apply Without Registration )

Note: Only shortlisted candidates will receive the call letter for further rounds.

Email now Apply Now
Related Jobs
Jobs No such record found
  • {{job_list.location}}
  • {{job_list.job_category_name}}

Type :{{job_list.job_type}}

Deadline: {{job_list.deadline_date}}

Date : {{job_list.created_at | timeAgo}}